How We Help

Support

Questions about your order, products, sizing, or warranty? Find answers below or reach out directly.

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FAQ

Quick answers to the most common questions about orders, products, and programs.

Sizing & Fit

How to measure, adjust, and fit the CARGO backpack and armor system for your body.

Warranty

What’s covered, what’s not, and how to file a warranty claim.

Order questions, returns, military/LEO discount, or anything else. We respond within 1–2 business days.

Programs

Special Programs

Armor Testing

Test It Yourself Program

Live-fire test your Silent Valor armor. If it passes, earn $500 store credit. If it fails, full refund. See the full program details and testing requirements.

Discount

Military & LEO Discount

Active duty, veterans, law enforcement, and first responders. Contact us to verify your status and receive your discount code.

Need Help?

Reach Out Directly

ecommerce@silentvalor.com. We respond within 1–2 business days.